Sales Associate

Mumbai, India

About the Business Unit:

BigRock, is one of India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today.


What's the job like?

  • Assist customer inquiries via phone, chat or email.
  • Understand requirements and provide information to the customer to choose the right solution.
  • Develop a robust pipeline and achieve assigned revenue targets and service levels.
  • Maintain and manage the pipeline with accurate notes and rigorous follow ups.
  • Identify and work with existing customers to improve and expand relationships.
  • Coordinate and engage necessary resources from the Product, Operations and Marketing teams.
  • Sustain accurate forecasts.
  • Recommend changes in products, services and policies by evaluating results and competitive developments.


What are we looking for?

  • Graduate graduate from any stream (mandatory)
  • 0-2 years of work experience
  • Should be willing to work in rotational shifts.
  • Good oral & written communication skills.
  • Excellent analytical skills.
  • Good Team Player
  • Ability to complete large volumes of work