Program Manager (Scrum Master)

Mumbai, India

Scrum Master


Endurance International Group, a leading provider of innovative Internet based solutions to small and medium-sized businesses, is looking for dynamic, energetic, and bright individuals to join our Program Management Office.  This is a tremendous and unique opportunity to join a global company that has achieved significant scale over the past fifteen years, yet still possesses enormous growth potential. You will play an instrumental role in achieving this growth.


Your Role - 

To drive the execution and delivery of information systems projects in an evolving Agile environment that delivers superior experiences and significant value to our millions of online customers.  In addition to developing our own solutions, we integrate with best of breed providers, both proprietary and open source.


Your responsibilities


  • Guide the team/squad on how to use Agile/Scrum practices and values
  • Guide the team to be able to self organize through the agile and scrum framework
  • Coach the team on higher levels of agile and scrum maturity by fostering an improvement mindset with all team members
  • Remove impediments/roadblocks or guide the team to remove the impediments
  • Facilitate getting the work done without coercion, assignment or dictating
  • Facilitate discussion, decision making and conflict resolution
  • Align Scrum practices with other EIG organization practices where teams are collaborating
  • Build a productive team environment where collaboration and group problem solving is encouraged
  • Assist internal and external communication, improve transparency and propagate information through the organization
  • Support and educate the product owner, with respect to grooming and maintaining the product backlog


Bring the following with for success - 

  • A passion for providing world class  service to internal and external customers  
  • First level Scrum Master certification (CSM, PSM I, PMI-ACP) and broad understanding of agile methods including Kanban
  • BE/ in Computer Science 
  • Strong communications skills
  • A keen ability to work effectively at the intersection of business and technology
  • Experience in technology projects to completion while guiding teams through the  challenges in a rapid growth-oriented environment 
  • Experience playing the Scrum Master role for a minimum of two years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Experience helping teams improve their performance to a high level of self sufficiency
  • Good hands-on knowledge on implementing agile , kanban, scrum methodologies
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

You will be rewarded with - 

An opportunity to work with great people and do great things.  You can expect a salary in line with your capabilities, a strong benefits package, four weeks of vacation, and a unique as well as flexible working environment.


You are passionate about achieving results - 

If you possess a demonstrable history of successful project delivery, and are fun to be around, then please reach out with your resume to distinguish yourself from the pack