Analyst Abuse Mitigation

Mumbai, India

Analyst Abuse Mitigation


What is the job like?
• Create, maintain and improve processes for detection and mitigation of abusive activity
perpetrated through usage of our products
• Liaison with various representatives of the intelligence community, domestic and global law
enforcement, industry and cyber crime watchdogs that specialize in abuse mitigation to enable
rapid exchange of data and take prompt action against miscreants
• Perform forensic analysis of malware, spam, phishes/spoofs and other abuse incidents to
understand modus operandi and implement countermeasures in partnership with support and
system admin teams
• Proactively track and review abusive activity within our client base and take appropriate action,
ensuring that our Terms of Usage are strictly adhered
• Work with and guide our dedicated operations team that receives complaints from Internet users
about abusive activity, and communicates with clients and channel partners to take appropriate
action
• Gather actionable intelligence and understand threats by using data obtained from various black
lists, browsing various fraud forums, communicating with affected parties and so forth *
Participate in discussions within the Internet security community at large, with a view to gather
intelligence and refine our processes based on industry/technology trends
• Educate our channel partners about best practices in abuse and fraud mitigation by conducting
webinars and presentations, blogging etc.


Experience: 0 - 1 year


Requirements:
• Outstanding communication skills
• Sound knowledge of Internet, web technologies, operating systems and networking concepts;
ability to rapidly learn new concepts
• Excellent presentation skills
• High level of interest in cyber security
• High degree of motivation, with excellent follow through skills
• Logical and analytical bend of mind, with a penchant for solving complex problems
• Good investigative skills and consummate attention to detail
• Inclination towards research, data analysis, problem solving
• Must be willing to work in shifts (including at night and on holidays) Prior training or
experience in cyber forensics/cyber law or network security.
• Experience in a customer interaction capacity, preferably in a technical field.